Posts

Thornybush becomes the first property owner to sign-up with Travelyst

Wow! We are really excited about our newest collaboration.

Thornybush Game Lodge Collection is our newest client.  In September this year we started discussions around how we could assist this 5 star brand improve their already fully functioning operations and booking system. Many zoom calls followed and we then spent a majestic 10 days on-site gathering information and experiencing their amazing offering first hand. Thornybush then selected the Nebula Suite together with Travelyst as their new CRM, Reservations and Lodge Management System to be implemented during the 1st Quarter 2021.

We’re working hard with the Thornybush team to create a best-of-breed integrated system that will signal a new chapter in the Travelyst journey.

A crazy year comes to an end, but we’re looking forward to the challenges of 2021.

/0 Comments/by

Navigating the Coronavirus Crisis

Wow this year has truly been one of the hardest for us all, we cannot even say that it has been specific to the Travel industry because all of us are feeling the struggle in some way or another. It does not matter what industry you are in, whether you are part of a large or small business, whether you are an entrepreneur, a teacher, a student, a child or even a stay at home parent. We have all had to make sacrifices, change our daily habits, learn a new normal and ultimately change ourselves.

The future seems to look a little brighter after the announcement last night from President Ramaphosa and we hope that this will bring tourism back to South Africa and ultimately hope for all of us navigating thorough this.

Click here to read an article about how we at Viadata, a small business have navigated the crisis.

/0 Comments/by

TravelHouse Africa signs with Travelyst

2020 has been a disastrous year for all in the Travel Industry. At Travelyst we’ve also been severely impacted but fortunately, have been able to provide relief to most of our clients to help them through this tough time, but things are starting to look a little brighter.


We’re excited to announce our newest client, TravelHouse Africa who have just begun the implementation phase of setting up the Travelyst Software. TravelHouse Africa are a Cape Town based tour operator who are passionate about tailormade, personal travel experiences in Africa. They already provide their customers with a personalised experience and chose Travelyst as a way to enhance and improve the service they offer their clients. They also decided that the current quiet period provides an ideal opportunity to reorganise and prepare for the relaunch of the global travel industry with improved systems, business processes and customer service.


Although we do still have a few implementation slots open, keep an eye on our news feed for other new Travelyst clients that are also taking advantage of this quieter period.

/0 Comments/by

A Big Year Ahead for ViaData and Travelyst

2018 is set to be a big year for ViaData and Travelyst.  We ended 2017 with Club Travel Retail and Sure Giltedge Retail signing up for Travelyst, and kicked off 2018 with another new Travelyst client in East Cape Tours.  Very soon these companies will be experiencing the benefits of a fully integrated Travel CRM and Management system that will enable rapid but controlled growth.  The Travelyst team are working hard to get these clients up-and-running by the end of 1Q 2018 and are looking forward to a busy and productive year ahead.

 

Read more about why Club Travel and Sure Giltedge decided to Signup in an article recently published on IT-Online 

/0 Comments/by

Travelyst Pricing Model

Travelyst comes standard with the main features for enquiry management, customer lifecycle management and quote version management as well as all functionality required to build detailed itineraries, produce documentation and integrate with a financial accounting system. Travelyst is a turn-key, cloud based solution which requires no additional hardware/infrastructure costs. With a user-friendly interface, it is simple for everyone to start using from day one. Customers need a secure connection to the internet. The system is offered on a monthly subscription fee per user. The support team at Travelyst is available from your first purchase to assist with the installation, setup and training for each station and is available thereafter for any support related queries. Travelyst Product Matrix

Modules FEATURES
Setup and Configuration  
Multiple Organisations, Users and Email account set-up X
Agencies and Agency Contacts X
Agency Commission Structures X
Sales Stages X
Currencies and Exchange rate Predictions X
Service Type set-up X
Enquiry Leads and Customer Information Management  
Load new enquiries (email, manual) X
Load new enquiries (web integration) X
Custom data fields per customer X
Distribute enquiries X
Track Stales Stages and Idle Enquiries X
Manage Sales Stage Change checklists X
Custom ToDo tasks and follow-up reminders X
Interaction Management and Email Integration  
Personalised outgoing emails X
Personal Inbox Integration X
Document / Attachment Storage X
Email templates (standard responses) X
Automated emails (Clients and Suppliers) X
Supplier and Price List Management  
Supplier, Service and Option Management X
Rate management X
Multi-currency X
Quotes  
Quote and Version Tracking X
Profitability and Conversion Ratio Measurement X
Itinerary Builder (including line pricing) X
Flights from PNR (Galileo) X
Service confirmation (supplier booking references) X
Standard rate based pricing X
Passenger Information Records X
Wetu* Integration X
Documentation  
Quotes (own brand) X
Quotes (Agency branded) X
Customer confirmation X
Agent commission statements X
Vouchers X
Accounting  
Payment tracking X
Invoicing (Clients) and Self-invoicing (Agents and Suppliers) X
Commission Calculations X
VAT Accounting X

ViaData ViaData has been working in the tour operator business since 2009 and we know the travel business very well.  Travelyst is currently in use at 3 major tour operators across 10 brands in South Africa. ViaData continually adds new functionality and features to Travelyst to keep the system current and to enhance the user experience and productivity of our clients. They are delighted! Remember, these are just the highlights, and Travelyst has considerably more functionality. To find out more, or to arrange a free demonstration, please contact us!

/0 Comments/by

Travelyst has moved house!

Travelyst, our end-to-end Travel and Tour Operator Business Solution, has moved to greener (and much faster) pastures.

For the last 2 ½ years, Travelyst has shared space with our other systems and business applications. It was getting crowded and as a mature application, Travelyst wanted to leave the nest, spread its wings, find its own home in the world, and soar.

Travelyst’s New Home

So, on Tuesday night, we migrated Travelyst to its new home with its own dedicated server, solely for Travelyst clients. The new server is easily scalable and we have already seen immediate tangible benefits:

  • Response times on Travelyst have been slashed by about 90%!
  • Throughput on all Travelyst websites is up by 50%!
  • Best of all, our client’s user satisfaction has absolutely soared!

We have great plans for Travelyst in 2017 and we are very excited about Travelyst’s value to our clients!

ViaData

ViaData has been working in the tour operator business since 2009 and we know the travel business very well.  Travelyst is currently in use at 3 major tour operators across 10 brands in South Africa.

Just as we moved Travelyst to its own dedicated server, ViaData continually adds new functionality and features to Travelyst to keep the system current and to enhance the user experience and productivity of our clients, and they are delighted!

To call us, find out more, or to arrange a free demonstration, please contact us!

/0 Comments/by

Travelyst Prime Time!

Travelyst is ready for prime time! The excitement has been steadily building and now, after nearly 2½ years in development, Travelyst has been released to the market!

Travelyst is designed to manage the complete business process of a tour or travel operator, from initial client contact through to sales. With a tightly integrated Customer Relationship Management (CRM) module especially created for the travel industry, Travelyst offers a unique product to the Travel and Tour Operator in both the wholesale and retail spaces.

Travelyst has been battle-tested in a live production environment throughout its development and testing phase and has won high praise from its users. Since its release, Travelyst is already live with our first two new clients and they are delighted!

“Very user-friendly and self-explanatory. Travelyst has a wonderful way of reminding you concerning follow-ups” – Bronwyn Lambrecht, Perfect Destinations.

“It’s fast to load quotes and easy to invoice. You can see immediately if a client is loaded on the system.” – Natasha Coetzer, Travel Dreams

The market opportunity

Travelyst fills a large gap in the Travel management and Tour Operator market, as travel solutions in use in South Africa in general don’t focus on CRM functionality. Generic CRM solutions don’t have enough travel-specific functionality to support integration into itinerary building and the highly iterative quotations and consulting process that occurs when selling travel products.

We’re very excited about Travelyst, because this is where Travelyst shines! We’ve hired additional staff to specifically support the implementation and rollout of Travelyst and we are engaged with planning some significant implementations in the next 12 months.

 “Travelyst makes the process so quick and streamlined for us; the copy and paste of the PNR is the best invention EVER!” – Shona Pittaway, Managing Director, Perfect Destinations.

ViaData

ViaData has been working in the tour operator business since 2009 and we know the travel business very well.  Travelyst is currently in use at 3 major tour operators across 10 brands in South Africa.

ViaData continually adds new functionality and features to Travelyst to keep the system current and to enhance the user experience and productivity of our clients. They are delighted!

Remember, these are just the highlights, and Travelyst has considerably more functionality. To find out more, or to arrange a free demonstration, please visit our contact page!

/0 Comments/by